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Inside WIT

WorkSource Integrated Technology


Weekly All User Updates

The Weekly All User Update WebExes are scheduled through the end of September 2016. To attend the WebExes, please use the following login information:

------------------------------------------------------- To join the online session -------------------------------------------------------

1. Go to
2. Enter your name and email address.
3. Enter the session password: Monster1
4. Click "Join Now".
5. Follow the instructions that appear on your screen.

February 10, 2017
January 13, 2017
January 27, 2017
December 16,2016
December 2, 2016
November 18, 2016
October 21, 2016

WorkSource Integrated Technology Project Training Documents

Social Security Number Procedure

System Access Request Process

RESEA Access & Print Letters

Finding an Employer or Recruiter in ETO

Customer Management ETO TouchPoint Quick Guide

Organizational Change Management Training Matrix

Customer Management Glossary

Hands On Activities

WorkSourceWA End User Training Presentation

Job Match PowerPoint

Customer Management ETO Guide Staff Version 3

WorkSourceWA Job Match User Guide Seeker Version 3

WorkSourceWA Job Match User Guide Employer Version 2

Email Account Tutorial - English

Email Account Tutorial - Spanish

List of Department Heads

ETO/WSWA Training Accounts

Recorded Live Chat Training

Web Agent End User Guide

Tips for Successful Live Chat

WorksourceWA Suggested Training Agenda

Velaro Quick Start Guide (Live Chat)

Name tent template

Training 12s Contact List

Training 12s Core Beliefs

WIT Project End User Training Evaluation

T3 Facilitator Checklist

Velaro Web Agent User Guide

SSO User Guide for Seeker and Employer

Mass Scheduling User Guide - Local Office