• Glossary

• WDA Contacts

• Eligible Training Providers

• Common Measures

• Services Catalog (formerly Chart of Statewide Services)

• Office Change Request Form

• Add/Change Service Request Form

• Agency Codes

• WDC Directory

• ECDD Training Academy

• WorkSource Applications  Change Control Board Charter

• WorkSource Applications Change Control Board Roster

• Instructions for
  J-Initiator installation
    Download 1.3.1.28
    Java Virtual Machine
  

• Instructions for
  J-Initiator Updates
    Download Jinit28 Updates

Update J-Initiator by July 12 if you access SKIES from outside the firewall

An update to J-Initiator is needed to meet the Department of Information Services security adjustments through the firewall. For those coming from outside the firewall, you will not be able to access SKIES successfully after Tuesday, July 12, 2011 at 8PM unless a J-Initiator update is done on your computer.

The latest J-Initiator update download is now available. Follow the J-Initiator instructions to install this update no later than July 12. Please contact your local technical support if you do not have security access to download and install software on your computer. More info

New Phone Number for SKIES Help Desk

The Olympia area SKIES Help Desk phone number has changed. The new SKIES help desk phone number is 360-407-1392. The 1-800 phone number is not changing. As of Friday July 8, the old phone number will no longer ring through. Only the new phone number will work.

Why did the phone number change?
Staff who support the Help Desk are moving from the 605 building to the 640 building in Lacey on July 8, 2011. Due to this move, the phone number had to be changed.

What if I use the old number after July 8th?
If you call the old Help Desk phone number you will receive a message providing you the new phone number. You will have to hang up and call the new phone number.