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Inside SKIES Logo Services, Knowledge & Information Exchange System

STU User Issues that May Come Up:

Browser Refresh
Issue: New SKIES isn’t available - Error message when click link
Suggestion: User must click the refresh button on the browser

Browser closes upon login
Issue: At the point of login, browser will simply close with no error message
Suggestion: Disable pop-up blocker (ESD computers do not have Chrome and Pop-up blocker is disabled already for ESD users)

Internet Explorer: Internet Options (mechanical wheel at top right of IE) - Privacy Tab - Pop-up Blocker o Uncheck “Turn on pop-up blocker”
Chrome: Settings - Show Advanced settings - Privacy - Content settings- Pop-ups - Click “allow all sites to show pop-ups” button

Locked Account
Issue: Existing user can’t login or receives a message stating that their account has been locked
Suggestion: Inside the firewall-log and submit Remedy Ticket. Outside the firewall-Call the Service Desk at 1-877-397-1212

Expired Password
Issue: Existing user receives message stating that their username or password is invalid
Suggestion: Inside the firewall-log and submit Remedy Ticket. Outside the firewall-Call the Service Desk at 1-877-397-1212

Log On to SKIES

Outside the Firewall
Logon to SKIES outside the firewall
Logon to SKIES training outside the firewall

Inside the Firewall
Logon to SKIES inside the firewall
Logon to SKIES training inside the firewall

Change Password

Log On to SSMS

Outside the Firewall

Inside the Firewall

Go2WorkSource Admin Utilities

Outside the Firewall

Inside the Firewall

For assistance with
SKIES or SSMS

call 877-397-1212
Mon-Fri 7:30am – 5pm

For assistance with
Go2Worksource

call (360) 407-1389
Mon-Fri 8:00am – 5pm

SKIES System Hours
Mon-Fri 6am-8pm
Saturday 6am-2pm

SKIES Technology Upgrade Project

The SKIES Technology Upgrade Project moved the SKIES application onto a Microsoft platform. This provides more efficient maintenance and a more responsive application to growing business needs.

SKIES has a new look and feel because of the new technology. The STU Differences document outlines all of the functional changes in SKIES.

Want to see additional changes to the system? See the SKIES Technology Upgrade Project page .

To help get the word out about the new SKIES application, we have created the STU Review Newsletter.

 

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