Top Ten O*NET Skills Needed for
Spokane City & County Consortium's Occupations with the Most Jobs
Prepared October 29, 1999

Ranking

O*NET Skill Needed

Description of Skill

1.

Speaking

Talking to others to effectively convey information

2.

Service Orientation

Actively looking for ways to help people

3.

Active Listening

Listening to what other people are saying and asking questions as appropriate

4.

Social Perceptiveness

Being aware of others' reactions and understanding why they react the way they do

5.

Mathematics

Using mathematics to solve problems

6.

Writing

Communicating effectively with others in writing as indicated by the needs of the audience

7.

Reading Comprehension

Understanding written sentences and paragraphs in work related documents

8.

Problem Identification

Identifying the nature of problems

9.

Information Gathering

Knowing how to find information and identifying essential information

10.

Information Organization

Finding ways to structure or classify multiple pieces of information

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Top Ten O*NET Knowledge Areas Needed for
Spokane City & County Consortium's Occupations with the Most Jobs
Prepared October 29, 1999

Ranking

O*NET Knowledge Needed

Description of Knowledge Area

1.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques

2.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

3.

Mathematics

Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their applications

4.

Clerical

Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, stenography and transcription, forms design principles, and other office procedures and terminology

5.

Sales and Marketing

Knowledge of principles and methods involved in showing, promoting, and selling products or services. This includes marketing strategies and tactics, product demonstration and sales techniques, and sales control systems

6.

Economics and Accounting

Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data

7.

Education and Training

Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles

8.

Administration and Management

Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods

9.

Communications and Media

Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media

10.

Psychology

Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders

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Projections of
Spokane City & County Consortium's Top Ten Occupations
Based on Annual Openings
Prepared October 28, 1999
Base-year employment 1998 with projections to 2008

Occupational Title

Est. Employment

Total Openings

Annual

1998

2008

Growth

Replacements

Openings

Salespersons, Retail

6880

7774

894

89

218

307

Cashiers

4636

5373

737

74

202

276

Waiters & Waitresses

3154

3622

468

47

161

208

Comb Food Prep/Serv Wkrs

2856

3370

514

51

146

197

General Mgrs & Top Execs

4680

5252

572

57

100

157

Teachers, Secondary School

2526

3195

669

67

75

142

Food Preparation Workers

1857

2296

439

44

95

139

Managers & Administrators,NEC

2999

3743

744

74

64

138

General Office Clerks

4641

4954

313

31

106

137

Registered Nurses

3949

4632

683

68

54

122

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