Northwest

Top Ten O*NET Skills Needed for Northwest Service Delivery Area's Occupations with the Most Jobs Prepared October 29, 1999
Ranking	**ONET Skill Needed***	Description of Skill
1.	Speaking	Talking to others to effectively convey information
2.	Active Listening	Listening to what other people are saying and asking questions as appropriate
3.	Service Orientation	Actively looking for ways to help people
4.	Mathematics	Using mathematics to solve problems
5.	Social Perceptiveness	Being aware of others' reactions and understanding why they react the way they do
6.	Writing	Communicating effectively with others in writing as indicated by the needs of the audience
7.	Reading Comprehension	Understanding written sentences and paragraphs in work related documents
8.	Problem Identification	Identifying the nature of problems
9.	Information Gathering	Knowing how to find information and identifying essential information
10.	Information Organization	Finding ways to structure or classify multiple pieces of information

Top Ten O*NET Knowledge Areas Needed for Northwest Service Delivery Area's Occupations with the Most Jobs Prepared October 29, 1999
*Ranking*	**ONET Knowledge Needed***	*Description of Knowledge Area*
1.	Customer and Personal Service	Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
2.	Mathematics	Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their applications
3.	English Language	Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
4.	Clerical	Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, stenography and transcription, forms design principles, and other office procedures and terminology
5.	Sales and Marketing	Knowledge of principles and methods involved in showing, promoting, and selling products or services. This includes marketing strategies and tactics, product demonstration and sales techniques, and sales control systems
6.	Economics and Accounting	Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data
7.	Communications and Media	Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media
8.	Computers and Electronics	Knowledge of electric circuit boards, processors, chips, and computer hardware and software, including applications and programming
9.	Education and Training	Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles
10.	Psychology	Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders

Projections of Northwest Service Delivery Area's Top Ten Occupations Based on Annual Openings Prepared October 29, 1999 Base-year employment 1998 with projections to 2008
*Occupational Title*	*Est. Employment*		*Total Openings*	*Annual*
*Occupational Title*	1998	2008	*Total Openings*	Growth	Replacements	Openings
Salespersons, Retail	6230	7224	994	100	198	298
Cashiers	3887	4696	809	80	169	249
Waiters & Waitresses	2824	3368	544	55	144	199
Comb Food Prep/Serv Wkrs	2179	2735	556	55	111	166
General Mgrs & Top Execs	3599	4233	634	64	77	141
General Office Clerks	3217	3715	498	51	73	124
Food Preparation Workers	1393	1855	462	46	71	117
Carpenters	3517	4041	524	53	62	115
Marketing/Sales Supervisors	3331	3869	538	54	53	107
Teachers, Secondary School	1826	2293	467	47	54	101