BentonFranklin

Top Ten O*NET Skills Needed for Benton/Franklin Service Delivery Area's Fastest Growing Occupations Prepared November 2, 1999
*Ranking*	**ONET Skill Needed***	*Description of Skill*
1.	Speaking	Talking to others to effectively convey information
2.	Active Listening	Listening to what other people are saying and asking questions as appropriate
3.	Problem Identification	Identifying the nature of problems
4.	Information Gathering	Knowing how to find information and identifying essential information
5.	Reading Comprehension	Understanding written sentences and paragraphs in work related documents
6.	Writing	Communicating effectively with others in writing as indicated by the needs of the audience
7.	Social Perceptiveness	Being aware of others' reactions and understanding why they react the way they do
8.	Service Orientation	Actively looking for ways to help people
9.	Coordination	Adjusting actions in relation to others' actions
10.	Information Organization	Finding ways to structure or classify multiple pieces of information

Top Ten O*NET Knowledge Areas Needed for Benton/Franklin Service Delivery Area's Fastest Growing Occupations Prepared November 2, 1999
*Ranking*	**ONET Knowledge Needed***	*Description of Knowledge*
1.	Medicine and Dentistry	Knowledge of the information and techniques needed to diagnose and treat injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures
2.	English Language	Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
3.	Customer and Personal Service	Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
4.	Clerical	Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, stenography and transcription, forms design principles, and other office procedures and terminology
5.	Education and Training	Knowledge of instructional methods and training techniques including curriculum design principles, learning theory, group and individual teaching techniques, design of individual development plans, and test design principles
6.	Psychology	Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders
7.	Mathematics	Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their applications
8.	Administration and Management	Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods
9.	Therapy and Counseling	Knowledge of information and techniques needed to rehabilitate physical and mental ailments and to provide career guidance including alternative treatments, rehabilitation equipment and its proper use, and methods to evaluate treatment effects
10.	Computers and Electronics	Knowledge of electric circuit boards, processors, chips, and computer hardware and software, including applications and programming

Projections of Benton Franklin Service Delivery Area's Top Ten Occupations Based on Growth Rate Prepared November 2, 1999 Base-year 1998 with projections to 2008
*Occupational Title*	*Est. Employment*		*Growth Rate*	*Total Growth*	*Annual*
*Occupational Title*	1998	2008	*Growth Rate*	*Total Growth*	Growth	Replace- ments	Openings
Personal/Home Care Aides	46	110	0.1391	64	6	1	7
Medical Assistants	163	311	0.0908	148	15	3	18
Dental Hygienists	104	168	0.0615	64	6	3	9
Correction Officers	148	231	0.0561	83	8	2	10
Systems Analysts	415	637	0.0535	222	22	3	25
Dental Assistants	226	345	0.0527	119	12	6	18
Carpet Installers	290	423	0.0459	133	13	9	22
Medicine & Health Service Mgrs	199	288	0.0447	89	9	4	13
Social Workers, Exc Med, Psych	345	495	0.0435	150	15	5	20
Medical Secretaries	239	334	0.0397	95	10	4	14