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This article
describes an Informational Interview.
Requesting an
Informational Interview
Informal
networking is one of the best sources of job leads and
opportunities. It gives you a way to investigate a specific career
field and help you narrow your target job choices. And while you get
advice on where you might find the best fit, you are broadening your
network of contacts for future reference.
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You can easily develop an impressive network.
Look to this list for ideas of potential sources for contacts:
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Professors, friends, relatives, and former employers -
or any professionals these people recommend.
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Local Employment Service office. -
Members of professional associations.
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People in the information business-resource center
directors or librarians. -
Human Resource directors, public relations officials,
or public information specialists.
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Community service agencies or area Chambers of
Commerce.
Alumni which can be accessed through an appointment
with your school's career consultant or through your alumni
association's web site.
Once
you have identified potential contacts, ask for an informational
interview. You can contact these people by phone, mail, or email:
By Phone
Before placing the
call, it is a good idea to write an outline of what you would like
to say on the phone. Not only will this make you feel more
confident, it guarantees that you will ask all your questions,
making you appear organized and professional. If you are calling
someone by referral, make sure you state that person's name early in
the phone call. Also say right away that you only need 20 to 30
minutes of their time. You should mention that you would prefer to
meet in person instead of just by telephone. When scheduling an
appointment by phone, keep these points in mind:
Offer a personal introduction.
By Letter
Follow proper business
format when writing the request letter and be sure to double check
for spelling, grammar, and typing mistakes. Remember to conclude the
letter with a specific action - such as a statement that you will
call on a specific date to arrange a meeting time convenient for the
person. This is usually a week after you mail the letter. Similar to
calling for an interview, a letter requesting an appointment should
include:
Conducting the
Informational Interview
Before the interview:
(Also refer to the other sections on Interviewing in this tutorial)
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Learn as much as you can about the organization.
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Write down the questions that you want to ask.
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If possible, learn something about the person you are interviewing.
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Dress professionally.
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Bring copies of your résumé (Distribute these only if they are
requested).
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Arrive 5 - 10 minutes before your appointment.
During the
Informational Interview
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Restate your purpose for speaking with this particular person.
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You are the interviewer so be prepared to initiate the
conversation.
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Keep to the original time request of 20 - 30 minutes.
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Ask for referrals to other individuals in the field or in related
organizations.
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Let the individual you are interviewing bring up the discussion of
specific job vacancies.
After the interview:
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Send a thank you note and keep the individual you have interviewed
posted on your job hunting progress.
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Evaluate your style of interviewing. Use what you have learned for
when you conduct your job interviews.
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Evaluate all the information you received.
What to Ask
Compose a list of
questions you would like answered about a career field or
organization. Your questions will yield the most information if you
use open-ended questions to engage your contact in conversation.
Listed below are sample questions to help you prepare for your
interview.
Questions about the
Career Field
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What types of positions are most
often found in your career field?
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What skills will I need to
perform responsibilities (such as organizing, supervising,
writing)?
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What specific skills do I need to
do the job (academic, experiential, or others)?
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What training or education is
required to perform this kind of work?
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What would you change if you
could?
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What is a typical entry-level
position in this field?
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What opportunities for
advancement do employees have?
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What are alternative methods to
gain entrance to this field (e.g., part-time, mid-career change,
volunteer work or other kinds of training?
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What is the future of this field
in terms of new and expanding opportunities?
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What other information may be
helpful (e.g., critique of résumé, job seeking tactics, names of
other professionals in the field)?
Questions about the
Organization
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What are the short and long-term
goals of the organization, such as growth, new products or
services, and expansion of facilities?
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What is the
philosophy of the organization and the types of training
programs available?
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Do you have
descriptions of the various positions you have held between your
entry-level and present job?
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Could you
describe your current job (as defined in the job description as
well as what is done beyond the job description)?
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What is the
typical career path from entry-level to top management?
Informational interviewing is an effective tool in your approach to
career planning. It can be one of your most valuable strategies in
gathering information and establishing contacts as you begin or
continue to build plans for the future. Like all other components of
career planning, informational interviewing requires planning and
focus on your part. Consider each informational interview a valuable
step towards beginning your career.
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