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- Functional Directory
- Program Directory

Technical Assistance Directory: Major Functions

The Employment Security Department's staff are ready to assist with your functional or programmatic technical assistance needs. Functions include:

Field Operations & Service Delivery - Employment Connections (EC) division

Employment Connection division's field operations and service delivery is divided into Central Office in Olympia and four geographical regions. Each region is led by a director responsible for overseeing local WorkSource offices, their affiliates, co-locations and partnerships within the WorkSource system. Central Office staff administer the statewide programs and provide procedural information and support to the local offices. WorkSource offices manage staff members involved in service delivery to job seekers and employers, and collaborate with partners to provide services to our customers participating in a variety of programs, including:

Employment System Administration & Policy - Employment System Policy (ESP)

The Employment System Policy unit is responsible for researching, planning, developing and implementing policy and guidance for the WorkSource System, including all guidance impacting the state’s Workforce Development Councils in their WIOA oversight role, UI policies and WorkSource program policies. This unit provides analysis of state and federal legislation pertaining to the workforce system, serves as the state-level coordinator of WorkSource complaints, and acts as program manager of the Self-Employment Assistance Program (SEAP).

System Performance - Labor Market & Performance Analysis (LMPA)

The goal of LMPA's System Performance unit is to provide meaningful data and analysis to system leaders, so that they can focus their time using information to develop local workforce system strategies. The unit is responsible for all federal, state and local WorkSource reporting, including Workforce Innovation & Opportunity Act (WIOA), Claimant Placement Program (CPP)/Reemployment & Eligibility Assessment (REA)/Job Search Review (JSR), Trade Adjustment Assistance (TAA), WorkFirst, Veterans, Migrant Seasonal Farmworkers (MSFW) and Wagner-Peyser.

System Innovation & Support - EC division

EC's System Innovation and Support team is responsible for providing continuious improvement, coaching and support to the WorkSource system and program through problem-solving and building capacity for innovation.

WIOA Grants & Contracts

Employment Security Department is responsible for the development, oversight and management of WIOA grants, National Emergency grants (NEGs) and contracts, as well as providing technical assistance to the state’s twelve Workforce Development Councils.

Workforce Monitoring

Part of Employment Security Department's Finance & Administrative Services division, the Workforce Monitoring unit helps the agency accomplish its mission and providing oversight for the Workforce Innovation & Opportunity Act (WIOA) funds administered by the Workforce & Career Development division (WCDD).

The Workforce Monitoring unit is responsible for providing independent and objective auditing services within the agency, and for conducting financial, program and equal opportunity monitoring reviews of WIOA funds passed through to twelve Workforce Development Councils and other state agencies.

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