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Home > Common Measures > Frequently Asked Questions > WIA

There are two separate reports/tabs that track services: WP and WIA. Are WIA-funded services getting recorded on the right screens?  (11/02/06)
Services in SKIES may be captured via three screens in SKIES: Seeker Services, Service(s) Plan/Service(s) Plan – Services, and Follow-Up/Service Plan-Services. In order to qualify as a WIA program participant subject to WIA performance calculations, an individual must be determined eligible, enrolled in WIA, and received a WIA-funded service recorded in the Service(s) Plan.
 
Seeker Services- Services for which a seeker program enrollment is not required. Typically, these are services received by the jobseeker on a given day. The program associated with the service may be indicative of the staff who provided the service but not necessarily indicative of a program enrollment involving a Service(s) Plan. All seeker services are regarded as W-P participant services for reporting purposes.
 
Service(s) Plan/Service(s) Plan – Services- Services associated with a seeker program enrollment and reflected in the Service(s) Plan. Many of these services may span more than a day so they have both a start date and end date. Programs such as WIA and TAA require both a seeker program enrollment and program-funded services on a Service(s) Plan to identify their program participants subject to common measures reporting. Follow-Up Plan/Service(s) – Service – Follow-Up Plan- Services and activities which occur in the follow-up mode, that is, following exit or entry into unsubsidized employment are recorded in the Follow-Up Plan. Follow-up services are distinct from regular program services and are not to be entered in the Service(s) Plan.
 
Job referral after participation is not a follow-up service (as thus far defined by the state) and therefore extends exit point. What is the impact of this decision?  (11/02/06)
This is part of the DOL definition of common measure exit date, and is not really a “decision” unless you consider implementation of DOL to be optional. That having been said, there will probably be a small number of cases in which the quarter of exit is moved to a later quarter than the one in which it would have occurred. Carl Wolfhagen estimated in August that exit dates would change for about 11 percent of Adults and Dislocated Workers but that the number of changes that would actually change the exit quarter (and thus performance results) would be very small. Such changes would affect less than 1 percent of all adults or dislocated workers. Placement rates, retention rates, and post program earnings would go up or down as a result. Statewide, the change in results coming from implementation is likely to be one to two-tenths of a percent on placement or retention rates and $44 to $300 for earnings.
These differences were for all WorkSource services that extend participation, not just job referrals.
 
Can supportive services be provided during follow-up? (11/02/06)
(According to the National Office, they can.) Yes, supportive services can continue to be provided during follow-up.
 
How do you enter a “Planned gap” in service?  (11/02/06)
In SKIES there are two services with the service description call “HOLD”. These service descriptions will be changed to “HOLD – GAP IN SERVICE”. One “HOLD” is attached to the Service Type “INTENSIVE” and the other “HOLD” is attached to the Service Type “TRAINING. If a participant is being provided an Intensive service and can not participate because of one of the gap in service reasons and is intending to participate after the gap in service, the intensive service the participant is receiving must be closed the day the gap begins. Enter the service “HOLD” with the actual start date of the gap in service.
The planned end date should be no more then 90 days for the actual start date. In the case notes indicate the reason for the gap in service and what is being used for documentation. If the participant needs additional 90 days, the planned end date must be changed. The gap in service can not be more then 180days. If the participant is being provided a training service, the above would apply except the “HOLD” attached to the “Training” service type would be used.
 
How can you undo an Exit in SKIES within 90 days? For example, you exit a participant because she was allowed to participate in high school graduation activities and later you discover that youth had one more credit to complete and will not officially graduate until later months. Can you undo the exit?  (11/02/06)
I assume by Exit in SKIES you mean the “Outcome Date” that you record at the completion of planned activities. The answer is “Yes” you can undo the exit, in the same way you would do it now. The Common Measures exit date that is based on services will be based on the last date of service, not the “Outcome Date”, so if you provide additional services within 90 days of the last service you thought you were providing that will change the Common Measures exit date whether you change the Outcome Date or not. (Changing the Outcome Date will not actually change anything; it is the services that produce the exit date used in Common Measures.) Also, remember that the High School diploma will count as a positive result for the Youth Attainment of Degree or Certificate measure even if it is received up through the end of the third quarter after exit. With that kind of leeway, it seems unlikely that you should miss getting credit for the graduation under the scenario described here.
 
If a person is enrolled and receives a WIA service in one area (WDA) then receives services in a WP or WIA service in another area, which area gets the credit for performance for that person?  (11/02/06)
I assume the WP or WIA service that follows is in a different WDA? If all the qualifying services involved are WIA services, the WDA providing the last qualifying WIA service is the one that gets the credit. Sometimes services that are not charged to WDAs (like rapid response additional assistance, or statewide other services (10% funded) are the last service. In that case I have been using the WDA that provided the last locally funded WIA service as the WDA to get the credit.
I assume that I would treat WP services the same way, assigning the WIA performance to the last WDA that provided locally funded qualifying WIA plan services (from the Services and Activities Table). Follow-up services or services that do not extend participation would not influence which WDA got the credit.
This does not happen very often. We appreciate that WDC staff worry about transfers when they occur though. There have been 67 adults, 58 dislocated workers, and 68 youth served by more than one WDA since WIA began in 2000 and only some of these participants moved from one WDA to another between a start and exit date. Some were served in different WDAs in separate episodes with no transfer involved.
 
If a person enters the WIA program and then joins the military, would their wages count for retention?  (11/02/06)
Since job retention and wages are two separate measures, the person could count positively for both measures given the following assumption. Assume the person was enrolled in WIA, and received one or more WIA services, entered the military, exited the program, went directly into military service and remained employed for several years.
“Job Retention” Measure
This person is “employed in the first quarter after the exit quarter”. If the person is employed in both the second and third quarter after the exit quarter, then the person would count positively under the employment retention measure.
“Average Earnings” Measure
This measure considers wages of person who are employed the first, second and third quarter after the exit quarter.
Since this individual was employed these three quarters, the person’s second and third quarter earning would be part of the total earnings considered. Higher wages contribute to a higher “average” earning.