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Home > Common Measures > Frequently Asked Questions > Self Service

“Swipe Card” data won’t even count? All the energy, money, and resources put in this the past 3 years?  (11/02/06)
For PY 06 WIA and Wagner-Peyser reporting, self-services activity will be captured and reported using the Go2WorkSource.com system. Initially, consideration was given to using WorkSource Membership System (WMS) as the source for this data. However, WMS issues regarding confidentiality of the data, data sharing agreements, availability of SSNs, file structure and other database issues, and an August report deadline led to the decision to use Go2WorkSource.
The door remains open to consider WMS as a data source in the future. In no way does this decision lessen the importance of WMS in providing important local jobseeker information not available through SKIES. I have questions about a bullet in the “Significant Policy Concepts” pages of the Common Measures handout from the workshop. “Self-services only identified through Go2 trigger participation for W-P and WIA but don’t extend participation” on page 5 of the handout, under section “Who counts as a participant”:
 
Which self-services is that bullet referring to, other than a pending list referral?  (11/02/06)
Self-services are triggered for reporting purposes by the Go2WorkSource registration. Individuals who “register” with Go2 provide enough information, including SSN, to be counted as a participant accessing the various self-directed Go2 services. The “Pend List Referral” is actually regarded as a staff-assisted service (screening and approval of the jobseeker for referral to WA job listing) and results in a SKIES registration and/or seeker service entry. For W-P the individual is counted as a participant who received self-services only (participant count) and also in the Employment Retention and Average Earnings performance measures (performance count). They are not included in the Entered Employment rate measure because we do not currently pick up their employment status at time of Go2 registration, i.e. date of participation. For WIA, the individual is counted as a participant receiving only self-services. There is no WIA enrollment (no eligibility determination or WIA-funded, staff-assisted service). The individual is not included in the WIA performance measures (by law, self-service-only individuals are excluded from performance calculations).
 
Does this mean that WIA staff are supposed to register into WIA, anyone who self-referred on one of our area’s job orders, even if that was their only service?  (11/02/06)
No, self-service-only participants are not expected to be enrolled in WIA. Individuals may be enrolled in WIA only if, after assessment, they are determined eligible and receive a WIA-funded staff-assisted service. A job referral, whether it is from a Pend List or in person, is a universal core service that typically is provided by W-P staff but can also be provided by WIA-funded staff without enrollment in the WIA program.
 
This bullet isn’t very clear to me. I understand the first part that all WIA program enrollees who receive a qualifying service are included in performance measures, but what does that second part of the bullet mean? The only thing that comes to mind about the second part of the bullet is that if a WIA client receives only self-services or informational activities after their WIA program exit, then that post-program service won’t extend the exit and, therefore, that service won’t cause the job seeker to be included in performance measures again. Is that right?  (11/02/06)
You’re right, the syntax is misleading. What it meant to say is that who counts under performance are those WIA participants who were enrolled, received a qualifying service and were exited. Individuals who received self-services only are excluded from performance measures. So it should have read… ”WIA program enrollees who receive a qualifying service and are exited. (Individuals who only receive self-services or informational activities are excluded from WIA performance measures)”.